Problem opening inspections in mobile apps

Incident Report for HappyCo

Resolved

This incident has been resolved.

Posted Nov 20, 2020 - 19:14 UTC

Update

We are continuing to investigate this issue.

Posted Nov 20, 2020 - 18:23 UTC

Investigating

A few customers may be unable to open scheduled inspections on their mobile device, receiving an error message: "infrastructure. network error 0"

Posted Nov 20, 2020 - 16:08 UTC

This incident affected: HappyCo Website, Management Portal and Report Access, Mobile Sync, Happy Insights, Integrations, and Email Service.