The fix to the root cause has been deployed, and this will be monitored over the next week to ensure that no further issues arise.
Posted Apr 29, 2020 - 00:13 UTC
Update
The root cause has been identified and a fix will be rolled out soon. In the meantime the backup solution is being monitored to ensure email operations contribute as normal.
Posted Apr 24, 2020 - 22:00 UTC
Identified
Emails are now being processed and sent out. We are investigating the root cause of issue.