All Systems Operational

HappyCo Website ? Operational
Management Portal and Report Access ? Operational
Mobile Sync ? Operational
Happy Insights ? Operational
Integrations ? Operational
Email Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025

No incidents reported today.

Apr 1, 2025
Resolved - We have accelerated import and export jobs to catch up to a successful state across all queues, with a high rate of success.

With the license in place, confirmed bidirectional data sync, and jobs caught up, we are marking this issue resolved.

Apr 1, 18:02 UTC
Update - We are continuing to monitor for any further issues.
Apr 1, 16:04 UTC
Monitoring - We have deployed the updated Yardi license and verified our two-way Yardi integration is online and syncing as expected.

We're now working through accelerating the data sync process to ensure data is back to immediate push and 15-minute pull.

Apr 1, 16:04 UTC
Identified - We have received an updated license from Yardi and preparing a deploy with the new value.

After we have released the new license, we will initiate a sync of all data.

Apr 1, 14:57 UTC
Investigating - The Yardi license we use to perform data syncs (data import and export) has expired, resulting in no data transfer.

No other PMS integrations are impacted.

We have escalated to Yardi's customer support and are currently working with their support team to resolve the license issue.

Once we have resolved the license expiration, we will initiate a re-sync of all data.

Apr 1, 14:08 UTC
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Resolved - This incident has been resolved.
Mar 21, 14:51 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 21:09 UTC
Update - The issue is now resolved
Mar 20, 21:07 UTC
Update - We have found the cause for the issue and are working on deploying a solution.
Mar 20, 20:43 UTC
Investigating - We are currently investigating this issue.
Mar 20, 19:57 UTC
Mar 20, 2025
Mar 19, 2025

No incidents reported.