HappyCo Status

All Systems Operational

HappyCo Website Operational

Management Portal and Report Access Operational

Mobile Sync Operational

Happy Insights Operational

Integrations Operational

Email Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

Yardi Integration Service Outage

Resolved - We have accelerated import and export jobs to catch up to a successful state across all queues, with a high rate of success.

With the license in place, confirmed bidirectional data sync, and jobs caught up, we are marking this issue resolved.
Apr 1, 18:02 UTC

Update - We are continuing to monitor for any further issues.
Apr 1, 16:04 UTC

Monitoring - We have deployed the updated Yardi license and verified our two-way Yardi integration is online and syncing as expected.

We're now working through accelerating the data sync process to ensure data is back to immediate push and 15-minute pull.
Apr 1, 16:04 UTC

Identified - We have received an updated license from Yardi and preparing a deploy with the new value.

After we have released the new license, we will initiate a sync of all data.
Apr 1, 14:57 UTC

Investigating - The Yardi license we use to perform data syncs (data import and export) has expired, resulting in no data transfer.

No other PMS integrations are impacted.

We have escalated to Yardi's customer support and are currently working with their support team to resolve the license issue.

Once we have resolved the license expiration, we will initiate a re-sync of all data.
Apr 1, 14:08 UTC

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

Issues with Work Assignment Board

Resolved - This incident has been resolved.
Mar 21, 14:51 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 21:09 UTC

Update - The issue is now resolved
Mar 20, 21:07 UTC

Update - We have found the cause for the issue and are working on deploying a solution.
Mar 20, 20:43 UTC

Investigating - We are currently investigating this issue.
Mar 20, 19:57 UTC

Mar 20, 2025